Privacy Policy
Effective date: 16 February 2026
This Privacy Policy explains how Betsson Services Ltd, operating the Zytraloventix brand, handles personal information in connection with zytraloventix.com and the social game Kingdom of Elves.
Data controller: Betsson Services Ltd
Brand: Zytraloventix
Website: zytraloventix.com
Privacy Officer: Matthew White
Privacy contact: frameseyeglass3@gmail.com
Support contact: frameseyeglass3@zytraloventix.com
Location: Malta
Categories of personal information collected
Contact information that you provide through the contact form or by email: your name, email address, subject and message. Technical information generated when you visit the website, such as IP address, browser and device information. A record stored on your device that you confirmed the legal gambling age in the age-gate.
Purposes of processing
To respond to your requests, to remember your age confirmation and restrict access to the game accordingly, to operate and secure the website and Kingdom of Elves, and to comply with legal obligations.
Cookies and similar technologies
The website uses a first-party cookie or equivalent local storage to store your age confirmation. You can delete or block these in your browser settings; the age-gate will then be shown again.
Analytics and service providers
Service providers such as hosting and email delivery providers may process information on behalf of Betsson Services Ltd only as needed to provide their services. Analytics tools are not described here unless they are used.
Retention
Personal information is kept only as long as necessary for the purposes described in this policy, including responding to your request and meeting legal requirements.
Security
Betsson Services Ltd uses reasonable technical and organisational measures to protect personal information against loss, misuse and unauthorised access.
User rights and requests
You may request access to, correction of or deletion of your personal information, withdraw consent where applicable, or raise a privacy concern. Send requests to the Privacy Officer, Matthew White, at frameseyeglass3@gmail.com.
Cross-border transfers
Betsson Services Ltd is located in Malta. Personal information of users in Canada may therefore be transferred to and processed in Malta and other countries where service providers operate.
Users in Canada
For users in Canada, personal information is handled in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and any applicable provincial privacy laws.
Contact details for privacy requests
Privacy Officer: Matthew White
Privacy contact: frameseyeglass3@gmail.com
Support contact: frameseyeglass3@zytraloventix.com
For users in Canada, the federal Personal Information Protection and Electronic Documents Act (PIPEDA) applies to the collection, use and disclosure of personal information in the course of commercial activity. Under PIPEDA, Betsson Services Ltd is responsible for personal information under its control and follows the fair information principles: accountability; identifying purposes; consent; limiting collection, use, disclosure and retention; accuracy; safeguards; openness; individual access; and the ability to challenge compliance.
Where applicable, provincial privacy laws also apply, including Quebec's Act respecting the protection of personal information in the private sector, Alberta's Personal Information Protection Act and British Columbia's Personal Information Protection Act.
You may contact the Privacy Officer using the contact details above about your personal information. If your concern is not resolved, you may contact the Office of the Privacy Commissioner of Canada or the privacy regulator in your province.